Terms of Service

Please read these Terms of Service ("Terms") carefully before using the Maple Clean Pro website or services. These Terms constitute a legally binding agreement between you and Maple Clean Pro ("we," "us," or "our") regarding your access to and use of our website and services.

1. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our website or services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

3. Services

Maple Clean Pro provides professional cleaning services for businesses throughout Canada. Our specific services include office cleaning, commercial cleaning, sanitization services, and specialized cleaning solutions.

3.1 Service Requests

When you request a quote or book our services, you are making an offer to purchase our services under these Terms. We reserve the right to accept or decline your request at our discretion.

3.2 Service Agreements

For ongoing cleaning services, we may require you to sign a separate service agreement with additional terms and conditions specific to the services provided. Such agreements will supplement these Terms.

4. Website Use

4.1 Permitted Use

You may use our website for lawful purposes and in accordance with these Terms. You may not use our website:

  • In any way that violates any applicable federal, provincial, local, or international law or regulation
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • To impersonate or attempt to impersonate Maple Clean Pro, a Maple Clean Pro employee, or any other person
  • To attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website
  • To collect or harvest any personal information from the website

4.2 User Content

Any content you submit to our website, including reviews, comments, or feedback ("User Content"), remains your property. However, by providing User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that your User Content does not violate anyone's rights, including intellectual property rights and privacy rights, and complies with all applicable laws.

5. Intellectual Property

All content, features, and functionality of our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by Maple Clean Pro, our licensors, or other content providers and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

6. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

7. Disclaimers

Our website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted or error-free, that defects will be corrected, or that our website or the server that makes it available are free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Maple Clean Pro and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  1. Your access to or use of or inability to access or use our website or services;
  2. Any conduct or content of any third party on our website;
  3. Any content obtained from our website; and
  4. Unauthorized access, use, or alteration of your transmissions or content.

In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing or using our website or services during the 12 months preceding your claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Maple Clean Pro and its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:

  • Your use of our website or services;
  • Your violation of these Terms;
  • Your violation of any rights of another person or entity; or
  • Your User Content.

10. Termination

We may terminate or suspend your access to our website or services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law

These Terms and your use of our website and services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms or our website or services shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be submitted to binding arbitration in accordance with the Arbitration Act of Ontario. The arbitration shall take place in Toronto, Ontario, and shall be conducted in English.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be struck from these Terms, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms and conditions published on our website, constitute the entire agreement between you and Maple Clean Pro concerning your use of our website and services.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Maple Clean Pro
123 Maple Street
Toronto, ON M5V 1A1
Canada
Email: [email protected]
Phone: +1 (416) 555-0123

Last Updated: May 1, 2023