Privacy Policy

At Maple Clean Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Subscribe to our newsletter
  • Request a quote or information about our services
  • Correspond with us by phone, email, or otherwise

This personal information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Business name and information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our website
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide a better user experience. Our Cookie Policy provides more detailed information about how we use cookies.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your requests for information or services
  • Send administrative information, such as updates, security alerts, and support messages
  • Send marketing communications, such as newsletters, promotions, or information about new services (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our website
  • Detect, prevent, and address technical issues
  • Protect against fraudulent, unauthorized, or illegal activity

Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.

Cookies

Most web browsers are set to accept cookies by default. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if you disable or refuse cookies.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Maple Clean Pro
123 Maple Street
Toronto, ON M5V 1A1
Canada
Email: [email protected]
Phone: +1 (416) 555-0123

Last Updated: May 1, 2023